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Addressing ESG Challenges in the Consumer Industry

Addressing ESG Challenges in the Consumer Industry

Anuj A. Shah & Anantha Natalegawa • October 16, 2023
Anuj A. Shah & Anantha Natalegawa • October 16, 2023

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Within the vast landscape of the consumer industry, with its myriad of diverse products and services, one cannot underestimate the ubiquity of Environmental, Social, and Governance (ESG) risks. Stax has pinpointed numerous material ESG risks inherent to this industry that form the core of our ESG due diligence framework. By proactively addressing these challenges, companies can mitigate potential risks, foster value creation, and contribute to a more sustainable future. 

Identifying ESG Risks 

The list below is far from exhaustive, but these ESG risks have emerged at the forefront of the consumer industry are typically present across most companies in the sector:  

Supply Chain Transparency

Consumer businesses face the risk of unethical and illegal practices by their suppliers, especially those further downstream with more complex and tiered supply chains. Maintaining transparency in the supply chain is not only an ethical imperative but also a strategic necessity to avoid reputational damage.

Plastic Packaging Waste & Waste Management

Consumer and retail businesses are under increasing pressure to reduce their use of single-use plastic packaging. Failure to do so can lead to negative brand perception and may result in new levies and taxes. Embracing sustainable packaging practices is essential in this era of environmental consciousness. 

Product Quality and Safety

Consumer-facing businesses face significant risk from product recalls and outbreaks due to lax product sourcing and manufacturing controls. Such incidents can erode earnings and damage a brand’s reputation. Ensuring stringent quality and safety measures is fundamental for maintaining consumer trust. 

Greenwashing/Bluewashing

Consumer-facing businesses making unsubstantiated or misleading sustainability or social responsibility claims face legal risks/consequences. Consumers, especially younger generations, increasingly value these considerations, and new laws are in place to protect their interests. Fostering genuine sustainability and social responsibility initiatives is the way forward. 

ESG Due Diligence Process 

Stax’s ESG due diligence process includes a thorough assessment of material ESG risks. Beyond identification, we provide strategic recommendations on how to track, monitor, and minimize these risks during the ownership period. This approach ensures ESG considerations are not just part of a checklist but deeply integrated into business practices, reducing potential negative impacts, and enhancing long-term value creation. 


By proactively addressing ESG risks, companies in the consumer industry can meet current and future regulatory requirements while also working to enhance their reputations, strengthen consumer trust, and contribute to a more sustainable and ethical industry. In an era where consumers are increasingly conscientious about their choices, embedding ESG principles into operations is a strategic necessity that will pave the way for a better and more responsible future. 

Image of Anuj A. Shah

Managing Director | ESG & Impact Advisory

Image of Anantha Natalegawa

Senior Manager | Consumer

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