How AI is Transforming B2B Information Services: Key Insights from Industry Leaders

Navigating AI Regulations Across Regions

As AI adoption grows, so does the complexity of the regulations. In the U.S., AI regulations are minimal, though California has introduced more stringent standards. However, Congress may develop national guidelines in the future—but these are expected to be relatively flexible. 

Other regions, such as the EU and Japan, have more structured AI regulations. Japan stands out for allowing large language models (LLMs) under “fair use,” setting a unique precedent. With varying rules worldwide, companies are adopting proactive strategies to manage compliance and mitigate risks, particularly when operating internationally. Keeping up with regulatory changes enable companies balance compliance with the practical benefits of AI. 

Fostering Flexibility and Experimentation

The rapid pace of AI advancements requires flexibility, with companies focusing on smaller, adaptable initiatives rather than rigid, long-term projects. Many are utilizing custom AI models to create training tools, allowing employees to practise skills in realistic, AI-powered simulations. Testing these solutions in a low-stakes environment builds familiarity with AI while ensuring it delivers real value as its use expands.

Supporting, Not Replacing, Human Teams

The companies achieving the best outcomes with AI are those leveraging it to support their people, not replace them. By handling repetitive tasks, AI enables employees to focus on work requiring human insight, creativity, and decision-making. 



To maximise AI’s benefits, companies are also investing in training that enables employees work effectively alongside AI. This approach creates a positive culture where AI is seen as a valuable asset rather than a replacement. 

Having the Right Foundations

Companies are unable to capitalise on AI value creation without having suitable underlying foundations, which differ based on the intended use case. For new/enhanced product offerings leveraging AI, it is critical to have high-quality underlying data (appropriately tagged and indexed) and data governance structures in place. Establishing an appropriate legal and risk framework, scalable tech infrastructure, a clear link between the AI initiatives and the company’s overall strategy and a culture that embraces innovation are also keys to success.

Bottoms-up Approach is Best 

The most successful AI initiatives are ones that have support and buy-in from those that will be interacting with it day-to-day. Initiatives pushed down from senior management without cross-functional support have limited chance of success, regardless of their potential. Similarly, proof of concepts should be prioritised – balanced between quick-wins and longer term ambitions – and should be allowed to fail fast where they don’t prove fruitful. 

Looking Ahead

The event highlighted that AI is most effective when embedded in an organisation’s broader plan for improvement and growth. Companies that thoughtfully integrate AI into their change management efforts and align it with business goals are achieving the strongest results. By approaching AI as part of a larger strategy and adapting as they learn, while also providing the right training for teams, these companies are positioning themselves to thrive in an AI-driven future. 

At Stax, we understand both the value of business insights and the power and potential of AI. Connect with us when considering an investment to make informed, strategic decisions that leverage AI for long-term success. To learn more, reach out to Florent Jarry or Christine O’Connell directly, or contact Stax here.